RBO is a program designed to help labour and management
develop and maintain a plan to improve their relationship. RBO has been
around in various forms for well over twenty years. We've updated the program
so that it is relevant to todayís workplaces and has a greater chance of
succeeding. We deliver the program in a practical, down-to-earth manner
that is focussed on getting results. We emphasize the importance of follow-up
and mutual commitment. Our experience as mediators, facilitators and planners
along with our organizationís philosophy give our customers and us an advantage.
In addition, we have added our own insights and
observations gathered during years of mediation work where we were able
to see the broadest possible range of union-management relationships; from
the very worst to the very best.
This program involves a series work sessions over
a two-day period that allow the participants to identify problems and then
to identify and agree to solutions. The assumption is that the parties
to the relationship are in a better position to understand the problems
and develop the solutions.
The role of the mediators (of which there are usually
two) is to ensure that the participants stay on track, make good use of
time and complete the program with a well thought out and agreed to action
plan. They are also there to work out problems which may arise during the
course of the meetings.
Our aim is to make ourselves affordable and accessible.
We recognize that it is often the people who can least afford this type
of service who really need it the most. Our pricing policy for additional
services, such as RBO, grew out of the fees we charge for grievance mediation
and our desire to keep things affordable and consistent. We are not looking
to get rich from the problems of working people. Our total fee for the
program is $2,400.00 (+GST) plus the mediatorsí accommodation costs, if
Helping You Make It Work
Prior to making any commitment, we encourage you
to meet with us and bring as many of the people who are likely to be participating
in the RBO as possible. The mediators youíll be meeting with are the people
who will actually be working with you. If you arenít happy, there is no
need to go any further. We do not require you to do any expensive up front
work. Some of our competitors will try to sell you on expensive consultation
services "to identify the problems". We do not believe this is necessary.
You know what your problems are. You probably talk and think about them
every day. All you need help with is nailing them down and coming up with
If you decide to hold the session off-site (which
has some advantages) we can help source out an appropriate location with
a view to keeping the costs down.